Reviews

“Mason identified the issue quickly and fortunately had the part needed on him. So he was able to replace immediately. In looking at notes from previous service, he was able to give a heads up on some future potential part replacements that will be necessary. I also had him complete maintenance on the furnace overall to hopefully delay any potential problems and replacements.

He was very thorough and knowledgeable and talked through quite a few things with me.

I highly recommend Comfort Solutions for any maintenance or repair needs.”

“My thermostat quit working which meant furnace wasn't working. I called and Kenneth was dispatched the next day. He quickly diagnosed the problem and tidy upped some sloppy previous work. Kenneth was awesome and I highly recommend this company for your HVAC needs.”

“I would never do business again with Comfort Solutions and Heating. On Oct. 31, one of their servicemen came out to clean our furnace. Three hours later, it quit working. A technician came out again November 1 and installed a new circuit board for $1.065.33 but our furnace still didn't work. In his invoice, he noted that we wanted a new gas furnace since ours was 17 years old, but still came out again November 5 and installed a gas valve which cost $550. Finally Comfort Solutions realized we were looking for a bid proposal. Their final offer was $7,159.19 which didn't include an air filter. I told them we wanted to seek other bid proposals. Comfort Solutions did offer to give us a credit of $1,083 for the circuit board and gas valve. A very reputable firm in business for 92 years, Robber & Sons gave us a proposal for $4,860 including an air filter and a new thermostat. I contacted Brian Adams, the owner of Comfort Solutions asking him to either match their price or give us the credit for the circuit board and gas valve, sending him an email and mailing a letter to him. Five days later and he has yet to contact us. I can't tell you how disappointed I am at Mr. Adams. My wife and I are senior citizens on limited income.. I'm pleased we found another furnace company that isn't overcharging us.”

“This is such an easy company to with with. The customer service is warm and responsive. Recently I needed a major repair. I got a bid from another company and it seemed fishy so I called Comfort Solutions. They completed the repair and charged me 20% of the other other company's estimate. I'm a happy customer.”